Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
How we use collected information
Vincent Lighting Systems Co. collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To administer a contest, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. ProAdv.com also utilizes PCI-compliant payment processors that adhere to PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We do not sell or rent this information to anyone. We provide limited analytics information to our website and marketing development partner, LightHouse Marketing, with whom we have signed an agreement preventing them from selling or renting this data.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from proadv.com. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to proadv.com, is subject to that website\'s own terms and policies.
BigCommerce Specific PCI
ProAdv.com is built on the Enterprise-Grade ecommerce platform, BigCommerce. The following is BigCommerce's PCI Compliance statement.
BigCommerce is a PCI-DSS Level 1 Service Provider, as such our storage of Account Data is audited annually by a Qualified Security Assessor (QSA).
The Payment Card Industry Data Security Standard defines Account Data in the following way;
- Cardholder Data
- Primary Account Number
- Cardholder Name
- Expiration Date
- Sensitive Authentication Data
- Security Code (CVV)
While the standard does have a provision for the storage of Cardholder Data prior to the completion of the credit transaction, it does not make allowance for the storage of Sensitive Authentication Data.
However, to reduce exposure of Cardholder Data, it is BigCommerce policy to not store any Sensitive Account Data.
BigCommerce performs ongoing security scans to ensure compliance with the data security across our platform. If a merchant is storing data that violates any of the policy mentioned above, the data will be expunged and the merchant will be alerted of the violation.
Stored Credit Card Feature
In BigCommerce the Stored Credit Cards does NOT store credit card information in the store. The payment gateway stores this information which is in keeping with PCI compliance.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Vincent Lighting Systems Co.
6161 Cochran Rd, STE D
Solon, OH 44139
Last Updated 12 November 2020 17:02 Eastern Time