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WE'RE THE PEOPLE

BEHIND THE PEOPLE

BEHIND THE SHOW

We’re Production Advantage. What’s the advantage?

In a word, it’s our people – and their years of experience in theatre production and working with the products and tools that will help you elevate your productions.  

Meet the Team

John Conley

Relationship Manager

Learn more about John

John Conley studied Technical Theatre at Kent State University and Baldwin Wallace College. He sharpened his skills working for Berea Summer Theatre and Karamu House.

He enjoys being able to take care of fulfilling customers’ product orders, but John’s favorite part of the job is being part of a creative process to help our customers find solutions to their lighting challenges and create interesting lighting effects, with items such as gel, gobos and fog.

Contact John

Mandi Stevens

Relationship Manager

Learn more about Mandi

Whether working with a customer via the phone, in person or with our sales team, she strives to fulfill her customers’ visions, by listening to identify their needs, address concerns and provide them with creative solutions. Mandi explains, “When we can give our customers exactly what they want, it’s very inspiring!”

Mandi received her BA in Theatre from The Ohio State University and an MFA in Technical Theatre and Design Technology at Florida Atlantic University. She has put her degrees to good use in numerous community theatres, as well as in the academic world teaching theatre in preschool, middle school and at Cleveland State University.

We asked Mandi what her go-to product is: “Without a doubt, gaff tape! I use it at work, home and the theatre; it fixes everything.”

Favorite show: Our Town
Favorite show tune: Sun and Moon from Miss Saigon
Likes: Cats
Dislikes: The fact that I am too short to use my sun visor in my car.

Contact Mandi

Melissa Rapp

Relationship Manager

Learn more about Melissa

During Melissa’s freshman year of high school, she was accepted into the School for Creative and Performing Arts, majoring in instrumental music. At some point, Melissa signed up to be on light crew for The Boyfriend, where she also worked to build the set. She was hooked. In her junior year of high school, her flute teacher told her to choose between pursuing music and theatre. We’re glad that theatre won.

Melissa attended Purdue University and the University of Cincinnati CCM.

Contact Melissa

David Silvernail

Manager of Products & E-Commerce

Learn more about David

For as long as he can remember, David has always been a geek who’s been fascinated with the way things work. In middle school, David began his entry into the world of live entertainment by volunteering with the sound team at church. In high school, David spent four years working on shows both in audio and lighting. At Shepherd College for IT, David spent most of his free time in the theatre, learning how it really worked. Seeing a need for an online community for those just starting out, David created ControlBooth.com while in college, which, almost two decades later, is the leading online forum for discussion and help within the technical entertainment industry.

Contact David

What People are Saying

"Mandi was helpful and patient."

Sarah B.

"Melissa Rapp is always very helpful when ordering parts & supplies, and orders are filled promptly"

John N.

"Dealing with John Conley has been nothing but professional and perfect..."

Gary T.

"Prompt service. Quick updates to orders. John gave a ton of insight into a different lamp to try to replace our FEL lamps. Mandi had great communication on backordered lamps and had everything prepped for my pick up. Got all necessary lamps installed prior to start of academic year.

Thank you."

Michael S.

"The gentleman that I spoke to on the phone (John Conley) was great. He made sure that I got exactly the item that I needed by asking questions about what it was going to be used for. The items arrived just a few days after the order was placed. So far, the item we received is doing exactly what we wanted it to do and will more than likely be ordering some more not only for our school but also other schools in our corporation."

Brandon T.

"John Conley was extremely helpful figuring out all the cables and accessories I would need to make my lighting package of 6 Source 4 minis and 4 ColorSource PARs.. He also answered my endless questions about ETC Nomad and their educational package. Everything arrived quickly and it’s all in working order."

Jill D.

Need help? We're available at1-800-424-9991 - Email us atcustomerservice@proadv.com